Advisory services // Communications & Stakeholder Engagement
Communications that unlock decisions and enables action
We help teams communicate in a way that speeds up decisions, reduces claims risk, and strengthens customer confidence.
Strong strategies often stall not because they’re wrong, but because they don’t survive scrutiny, especially across boards, commercial teams and multi-market organisations where consistency and credibility matter.
Messages can be too technical, too cautious, or misaligned with how decisions are made. The result: agreement in principle, hesitation in practice.
The failure point isn’t effort. It’s a story that doesn’t translate into confidence, alignment and action.
We understand that communications need to be strategic, inclusive, relevant and consistent. We help ensure critical work is understood, trusted and acted on, internally and externally.
We know where communications typically breaks down
The “why now” isn’t clear, so urgency and ownership dissipate
Messages don’t translate into commercial risk, value and delivery implications
Different leaders and functions tell different versions of the story
Businesses are making progress but not unlocking value with customers
High-scrutiny topics create hesitation or over-cautious messaging
Stakeholder engagement happens, but doesn’t unlock decisions or coordinated action
These are predictable friction points.
What we deliver
Communications and engagement that help leaders gain alignment, unlock decisions and move work forward, rather than inform without impact.
Ways we work with you
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We develop differentiated, credible sustainability positioning aligned to your brand and grounded in commercial reality, connecting food system transition to resilience, growth and competitive advantage.
Designed to strengthen market differentiation, support customer conversations and category strategy, not just corporate messaging.
Format: Insight synthesis and positioning development
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We translate complex sustainability and food system topics into commercially grounded narratives and materials for boards and senior leaders, focused on the choices they need to make.
Includes board decks, executive briefs, FAQs and talk-tracks built for real meetings and real scrutiny.
Format: Narrative sprint and board-ready communication pack
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We equip commercial, marketing, procurement, sustainability and operational teams with toolkits and facilitated sessions that clarify trade-offs, align positioning and strengthen customer-, supplier- and employee-facing conversations.
Includes employee engagement support by helping colleagues understand the “why” and “how”, feel confident communicating it, and translate strategy into consistent day-to-day action.
Format: Various
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When progress depends on trust, shared understanding and coordinated action. We design and facilitate convenings that bring the right stakeholders into the room, structured to surface tensions, build shared language and unlock commitments across the value chain.
Often used for complex, high-scrutiny topics such as climate transition, health reformulation and food waste.
Format: Roundtable design, facilitation and summary insights
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We help organisations use disclosure and regulation, including climate transition plans, due diligence requirements and sustainability reporting, to sharpen priorities, strengthen credibility and reinforce brand positioning.
Designed to turn reporting cycles into decision moments that build internal alignment and external trust. Moves reporting from compliance exercise to competitive signal.
Format: Disclosure review, leadership working session, reporting-to-positioning roadmap
Ideas become impact when people understand and messages meet them where they are. Communicating with intent helps businesses move faster, build trust and create value.
Siân Wynn-Jones
Associate Director, Solutions & Impact
What makes this different
Unlike traditional communications or engagement support, our work is:
Decision-led: focused on enabling choices, not just explaining context
Audience-specific: tailored to how different stakeholders interpret risk, value and credibility
Commercially grounded: framed around margin, resilience, continuity and delivery pressure
Practical: delivered as tools people can use immediately in meetings and conversations
Often reused across board discussions, internal alignment moments, customer conversations and external stakeholder engagement.
This is where we’re most useful
People agree in principle, but decisions don’t follow
Messages feel technically correct but fail to create momentum
Different audiences are hearing different versions of the story
Leaders need confidence to communicate and act under scrutiny
You need engagement that unlocks action, not activity